Privacy Policy

KikAssist — A product of Olipop Software and Design LLC

Effective Date: March 22, 2026

Introduction

At Olipop Software and Design LLC, one of our main priorities is the privacy of the users of our products. KikAssist is a product of Olipop Software and Design LLC, accessible from www.kikassist.com. This Privacy Policy describes the types of information that KikAssist collects and records, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@olipopsoftware.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website and users of our applications with regards to the information that they share and/or that we collect. This policy is not applicable to any information collected offline or via channels other than our affiliated websites, applications, and other products.

Consent

By using our website or apps, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as your name and email address.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and mobile app
• Improve, personalize, and expand our website and mobile app
• Understand and analyze how you use our website, services, and mobile app
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to KikAssist, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When your data is no longer needed, we will securely delete or anonymize it.

Multiplayer session data (game state, player answers, and scores) is retained in Firebase Firestore for the duration of the session and may be retained for a reasonable period afterward for debugging and support purposes. Multiplayer achievement records (final rankings and scores) are retained indefinitely to support leaderboard functionality. You may request deletion of your multiplayer data by contacting us at info@olipopsoftware.com.

Data Security

The security of your personal information is important to us. We implement commercially reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Legal Basis for Processing

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

• Consent — You have given us permission to process your personal data for one or more specific purposes.
• Performance of a contract — Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests — Processing is necessary for our legitimate interests, such as improving our services and communicating with you, provided those interests are not overridden by your rights.
• Legal obligation — Processing is necessary for compliance with a legal obligation to which we are subject.

Mobile App Data Collection

When you use our mobile application, we may collect the following information:

• Device identifiers (such as device model, operating system version, and unique device identifiers)
• Usage data (such as features accessed, session duration, and interaction patterns)
• Push notification tokens (if you opt in to receive push notifications)

We do not collect precise geolocation data unless you explicitly grant permission.

Camera Access: The multiplayer feature includes an optional QR code scanner to join game sessions. If you choose to use this feature, the app will request access to your device's camera. Camera access is used solely for scanning QR codes and no images, video, or camera data are stored, transmitted, or used for any other purpose. You may deny camera permission and join games manually using a session code instead.

This data is associated with your authenticated account (Google or Facebook sign-in) and is necessary to operate the real-time multiplayer experience.

• Display name (your chosen username visible to other players in a session)
• Avatar selection (the character you choose to represent you during gameplay)
• Game session data (session codes, scores, word answers, timestamps, finish positions, and game status)
• Multiplayer achievement records (session results including player rankings, scores, and avatar selections)

When you use the multiplayer feature, we collect and store the following additional information in Firebase Firestore:

Multiplayer Data Collection

We recommend choosing a display name that does not reveal personal information you wish to keep private.

This information is shared only with players in the same session (up to 8 players). If you create or join a public waiting room, your display name, language preference, and suggested room capacity are visible to all users browsing available public games.

• Your display name
• Your selected avatar
• Your real-time score and ranking during gameplay
• Your final score and placement in multiplayer achievement records

During a multiplayer session, certain information is visible to other players in the same game session, including:

Data Shared with Other Users

Log Files

KikAssist follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, KikAssist uses "cookies." These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data.

Google: https://policies.google.com/technologies/ads

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on KikAssist, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Olipop Software and Design LLC has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

Olipop Software and Design LLC's Privacy Policy does not apply to other advertisers, websites, or products not owned by Olipop Software and Design LLC. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data not sell the consumer's personal data.

We do not sell your personal data to third parties.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@olipopsoftware.com.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access — You have the right to request copies of your personal data. We may charge a small fee for this service.
• The right to rectification — You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability — You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@olipopsoftware.com.

LGPD Data Protection Rights (Brazil)

If you are located in Brazil, the Lei Geral de Proteção de Dados (LGPD) provides you with specific rights regarding your personal data. Under the LGPD, you are entitled to the following:

• Confirmation of the existence of processing of your personal data.
• Access to your personal data.
• Correction of incomplete, inaccurate, or outdated personal data.
• Anonymization, blocking, or deletion of unnecessary or excessive personal data, or data processed in noncompliance with the LGPD.
• Portability of your personal data to another service or product provider.
• Deletion of personal data processed with your consent, except where the law authorizes retention.
• Information about public and private entities with which your personal data has been shared.
• Information about the possibility of denying consent and the consequences of such denial.
• Revocation of consent at any time.

We process your personal data based on one or more of the following legal bases under the LGPD: your consent, the fulfillment of a contract, the exercise of our legitimate interests, or compliance with a legal or regulatory obligation.

We do not sell your personal data to third parties.

If you would like to exercise any of these rights, please contact us at info@olipopsoftware.com. We will respond to your request within 15 business days, as required by the LGPD.

Children's Information (COPPA Compliance)

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Olipop Software and Design LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website or app, we strongly encourage you to contact us immediately at info@olipopsoftware.com, and we will do our best efforts to promptly remove such information from our records.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

info@olipopsoftware.com